whose responsibility ..

thanks very much for all the help guys . . .
appreciated.

JT,
Here is the correspondence from Fair trading.

Yes if the buyer in sydney he can lodge the complaint however he might not get the full $400.00 only for the goods which is the fish price. He will need to have evidence so pics of the dead fish in package, he needs to get quotes in regards how much the fish costs in retail and any other evidence.
Tell him to lodge a general complaint on our website..
www.fairtrading.nsw.gov.au under general division.

Hi Guys,

If this guy was banned then while i think the banning was a fair call, i think waiting until this was resoilved before banning him would have been better as the pressure and logic/common sense shown by the "nice and decent" discus keepers may have persuaded him to rethink his position (or maybe not). I think at the end of the day being a business owner (computer software) it would be hard to get a possitive decision from fair trading on the shipment of live animals due to the obvious risks involved. I think at least a 50% refund should have been a reasonable solution. Also if it is known that a seller is not an experienced shipper of discus then you also must assume some responsibility as a buyer to take the risk of entrusting the seller with the duty of shipping the fish.

BUT if the fish were sick before being shipped then thats another story. Thats just wrong.

I currently have about 30 discus around 5 - 7cm that i have bred and someone offered to buy all of them from me recently. I said no, because 3 of them had recently stopped eating and showing signs of hex (white poo etc). Ide rather sell none of them until i am 100% that they are all ok than get a bad reputation for selling sick fish. Luckily with 26 tanks going i can separate any sick fish before anything spreads but still, its not worth getting a bad rep.

Kevin.

Hi guys...

Para and Nicholas76... thank you all very much for those information and help.

I have just lodge a complaint on the Fair Trading website. Not sure if this is gona work or not but at least i tried lol

JT, within 14 days a consultant should call you regarding your lodgement. Good luck.

Cheers

good luck with this JT. Hope the seller gets what he deserves, sucks when there are so many good sellers here that one person has to destroy trust levels.

cheers
jared

OZFISH


This is not the first time mate !!!

Cheers Tommo

Hi guys

the guy from Fair Trade called me this morning and discuss few issue with me.

Although the Fair Trade did find out he has some connection with Boronia Aquarium but because those discus are sold under his private name shipped under his private name and details and the money was transfered into his private account. Fair Trade cannot take any action on him.

Therefore the case might closed as it is . . .

That's just sad, it's these people that gives honest breeders/sellers a bad name.

Makes me more cautious about buying things via bank transfers

hmm that really dosent sound right, ring a solicitor.

I hope this dosent discourage you from buying discus especially through the "mail"

There are many reputable retailers and private sellers in the trade.

I have dealt with many and im more then happy to direct you to the right persons next time.

send me a Pm anytime :)